Privacy Policy

At Vertical Hydro Farms, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, purchase our hydro farming towers, or interact with our services.

Information We Collect

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal details such as your name, email address, mailing address, phone number, and payment information.
  • Non-Personal Information: We gather non-personal data, including your IP address, browser type, operating system, referring URLs, and pages visited on our site, through cookies and similar technologies.

How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping updates, and receipts.
  • To Communicate: Your contact information is used to respond to your inquiries, provide customer support, and inform you about updates or promotions.
  • To Improve Services: Non-personal information helps us analyze website traffic, understand user behavior, and enhance our website and services.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of Vertical Hydro Farms, our customers, or others.

Your Choices

You can choose not to provide personal information, but this may limit your ability to use certain features of our website or place orders. You may also unsubscribe from our marketing communications at any time by following the instructions provided in the emails.


We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us


Copyright: © 2024  verticalhydrofarms

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